BRWIA: Blue Ridge Women in Agriculture
High Country Food Hub Assistant Manager
Blue Ridge Women in Agriculture seeks a full-time Food Hub Assistant Manager to support the
development and operation of the High Country Food Hub, an innovative online farmers’ market
and storage facility for locally-grown and produced food.
The Organization:
Blue Ridge Women in Agriculture (BRWIA) is a women-led non-profit organization that strives to build an equitable, sustainable High Country food system. Our mission is to support producers and to cultivate community connections that educate, inspire, and increase the demand for local food. We began as a grassroots project in 2003 by a group of women farmers and gardeners who were looking for supportive, knowledge-sharing networks. We remain dedicated to supporting women in leadership roles even as we serve the entire High Country community.
BRWIA operates the High Country Food Hub and the King Street Farmers’ Market. BRWIA also coordinates various programs that increase demand for and equitable access to local food, and producers’ ability to sustainably meet that demand. These programs include Double Up Food Bucks, Blue Ridge CRAFT, and Local Food as Medicine.
BRWIA and the High Country Food Hub are based in downtown Boone, NC and serve the surrounding region. Since its founding in 2017, the Food Hub has facilitated more than $5 million in local food sales for over 100 farmers and food producers in and around Northwestern North Carolina.
Purpose of the Food Hub Assistant Manager:
To support the day-to-day operations of the High Country Food Hub, with a focus on customer
service, volunteer coordination, administrative support, and well-rounded operational
effectiveness.
The Position:
The Food Hub Assistant Manager will work closely with the Food Hub Manager, Producer
Programs Coordinator, Local Food as Medicine Coordinator, Satellite & Delivery Coordinator,
volunteers, and program interns. This position is predominantly in-person. Some evening and
weekend work will be required, including performing remote customer service and staffing
occasional BRWIA events. As a representative of an extremely active community-focused
organization, the Food Hub Assistant Manager must maintain good rapport with producers, staff,
and the public.
Essential Duties:
- Play an active role in Food Hub operations and leadership, including product aggregation,
order organization, problem solving, and facilities maintenance - Provide customer service for Food Hub retail customers in person as well as via email,
phone, and text messages - Coordinate on-site customer pick-up of Food Hub orders
- Train and supervise volunteers in order to facilitate successful operational participation,
while fostering a fun and inclusive environment - Collaborate with the Food Hub Manager and other team members to hire, train, and
support interns seeking productive educational experiences - Support the Food Hub as it grows in order to ensure greater access to local food in the
High Country