Boone Area Chamber of Commerce

Boone Area Chamber of Commerce:

Member Marketing Specialist

Internal Structure: Reports directly to the Chief of Staff

Organization: The Boone Area Chamber of Commerce is a non-profit membership association that seeks to connect business and community partners, enhance opportunities through advocacy and education, and support continued sustainable economic development within our region. The Boone Area Chamber of Commerce is the catalyst for a diverse and engaged local economy, cultivating a thriving community that serves as the economic hub of Northwest North Carolina.  

The Member Marketing Specialist supports the work of the Director of Communications and Marketing and plays a key role in executing the Chamber’s communications strategy with a strong focus on member engagement. This position serves as the primary point of contact for member-facing communications and day-to-day marketing needs, ensuring our members receive timely, thoughtful, and personalized support. By leading the creation and delivery of on-brand content across digital platforms and coordinating routine communications, this role helps position the Chamber as a trusted partner to its members. The Member Marketing Specialist works closely with the Director of Communications and across departments to strengthen relationships, support ongoing initiatives, and ensure that every member interaction reflects the Chamber’s voice, values, and commitment to service—while maintaining a flexible, collaborative workflow that allows for shared responsibilities and mutual support across the team.

Primary Duties 

• Support the Director of Communications and Marketing in the execution of communication strategies and day-to-day tasks.
• Manage Membership Monday content, highlighting member businesses and boosting engagement.
• Create and schedule member standalone emails (e.g., announcements, milestones, recognitions).
• Maintain and promote the Career Center, keeping listings up-to-date and relevant.
• Develop and publish Know Your Neighbor content to spotlight member stories and help build community connections.
• Respond to member questions, requests, and marketing-related correspondence in a timely and helpful manner.
• Coordinate updates to Chamber displays and member logo files, ensuring correct usage and branding consistency.
• Design or assist with graphics and marketing materials for the Chamber, Foundation, and general office needs.
• Continuously evaluate, enhance, and expand member marketing benefits, with room for creativity and a focus on providing meaningful, high-impact value.
• Handle ongoing graphic needs for social media, member promotions, and program materials.
• Participate in or support relevant committees that intersect with marketing and member engagement.
• Help in “Novi” as a go-to resource for backend updates and troubleshooting.
• Assist the Vice President of Membership Engagement with New Member Orientation materials.
• Assist with or contribute to the Chamber Report as needed.

Preferred Skills 

• Experience in content creation across written, visual, and audio/video formats, with a strong understanding of social media strategy and trends (Instagram, Facebook, LinkedIn, etc.).
• Proven ability to build meaningful relationships with members, partners, and internal teams; personable, patient, and comfortable engaging with a wide range of stakeholders.
• Highly organized and reliable, with an appreciation for routine tasks and the flexibility to pivot when priorities shift.
• Collaborative team player who communicates well and enjoys contributing to shared goals.
• Strong sense of follow-through; more of a doer than a big-picture creative, with a knack for execution and consistency.
• Strategic mindset with the ability to think ahead while keeping daily tasks on track.
• Familiarity with the Chamber and its programs is a plus.
• Experience working directly with clients or members in a service-oriented or marketing role.
• Bonus: background in journalism, website management, or coding.
• Comfortable using Meta Business Suite or other social media scheduling tools.
• Proficient in Constant Contact (or similar email platforms), Canva, and Microsoft Office Suite.
• Bonus: experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign).

Benefits 

• Competitive salary 
• Health benefits (medical, dental, vision) 
• Simple-IRA retirement planning with up to 3% company match 
• Paid vacation, sick leave, and flexibility in scheduling as necessary for life’s ever-changing needs 

Apply

Email your resume and cover letter to Vice Presidents of Events/Chief of Staff, Carrie Henderson, at carrie@boonechamber.com.