Mill Camp Wines & Ciders

Tasting Room Manager

Location: On-site at Mill Camp Wines & Ciders – Boone, NC
Position Type: Full-Time, non-exempt
Reports to: Owner
Start Date: Spring 2025; Immediate

 
About Us
Mill Camp Wines & Ciders is a family-owned vineyard, orchard and Tasting Room tucked into the outskirts of Boone, North Carolina. We use regenerative farming practices to produce exceptional small-batch wines and ciders. Our Tasting Room opens Fall 2025, and we’re building it from the ground up—starting with the right team. We’re looking for someone who’s passionate about hospitality, energized by people, and ready to help create a welcoming space for locals and visitors alike.

 
Position Overview
We’re looking for a dynamic, dependable leader to oversee day-to-day Tasting Room
operations, create memorable guest experiences, and help shape the growing Mill Camp brand.
As Tasting Room Manager, you’ll play a key role in launching and running our Tasting Room
operations. From preparing for opening day to managing staff and ensuring an excellent and
unforgettable guest experience long-term, this is a hands-on leadership position for someone
who loves people, good wine, and meaningful work in a beautiful setting.

This is a people-focused role ideal for someone who loves creating memorable guest
interactions, thrives in a startup environment, and brings a passion for wine, cider, and
community. Applicants should be enthusiastic, kind, positive, and hospitality focused. A hard
worker with a good attitude is an essential quality. Hospitality management experience is
expected.

 
Essential Duties & Functions:
Pre-Opening

• Assist in creating the day-to-day operations and systems for the Tasting Room
• Coordinate with ownership to prepare the space for guest service
• Support hiring, training, and onboarding of Tasting Room team
• Assist in developing the wine and cider club

 
Team Leadership

• Manage daily operations and lead by example during service
• Schedule and oversee front-of-house staff
• Learn and understand all team positions and work in those positions as needed
• Foster a positive, professional, and fun environment for team and guests
• Assist in regular hiring, training, scheduling and reviewing all staff positions
• Ensure high standards of cleanliness, safety, and service
• Lead ongoing education for staff on new wines/ciders and guest engagement
  best practices
• Provide recommendations to improve operational efficiency or enhance the guest
  experience
• Track and report on sales, staff performance, and Tasting Room trends to
  ownership
   

LEARN MORE + APPLY

With over 15 years of experience helping businesses succeed, my mission is to support local business leaders by taking tasks off their plate—delivering efficient, high-quality, and dependable support.

High-level and flexible help—without the overhead of hiring additional staff

From project coordination, administrative tasks, to strategic planning, marketing and HR, Helpwell Co. serves as a trusted partner to give you more time where you’re needed most—and for what you actually love to do.