La Quinta

Night Audit

Overview
We are seeking a dedicated and detail-oriented Night Auditor to join our team . The Night Auditor plays a crucial role in ensuring the smooth operation of the front desk during the night shift, providing exceptional customer service to our guests while performing essential accounting functions. This position is ideal for individuals who thrive in a fast-paced environment and possess strong communication skills.

Responsibilities

• Perform night audit procedures, including balancing daily transactions and preparing financial reports.
• Provide outstanding customer service to guests, addressing inquiries and resolving issues promptly.
• Manage front desk operations, including check-ins and check-outs during the night shift.
• Maintain accurate records of guest accounts and ensure all charges are posted correctly.
• Assist with guest relations by providing information about hotel services, local attractions, and dining options.
• Collaborate with other departments to ensure guest satisfaction and address any special requests.
• Ensure the front desk area is clean, organized, and welcoming for guests.

 
Requirements

• Previous experience in a hotel or resort environment is preferred, particularly in a front desk or guest services role.
• Strong customer service skills with the ability to engage positively with guests from diverse backgrounds.
• Familiarity with night audit processes and hotel management systems is advantageous.
• Multilingual or bilingual abilities are highly desirable to cater to a diverse clientele.
• Excellent communication skills, both verbal and written, with attention to detail in all tasks performed.
• Ability to work independently during night shifts while maintaining professionalism and composure under pressure.
• Flexibility to adapt to changing priorities and handle multiple tasks efficiently.

 
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during the night shift! Please reach out to Caroline at CMaher@panoramichospitality.com to apply and submit your resume.

Housekeeping:

Job Overview
We are seeking a dedicated and detail-oriented Housekeeper to join our team. The ideal candidate will possess a strong commitment to maintaining cleanliness and hygiene in our hotel space. This role requires a proactive approach to housekeeping management, ensuring that all areas are clean, organized, and welcoming for guests.

Duties

• Perform thorough cleaning of assigned areas, including guest rooms, common areas, and restrooms.
• Dust, vacuum, and mop floors to ensure cleanliness and safety.
• Change bed linens and towels regularly while adhering to established standards.
• Maintain inventory of cleaning supplies and report any shortages or needs for replenishment.
• Follow all safety protocols while using cleaning equipment and chemicals.
• Assist with special cleaning projects as needed, including industrial cleaning tasks.
• Provide exceptional customer service by responding promptly to guest requests or concerns.
• Collaborate with housekeeping management to uphold quality standards in cleanliness.

 
Requirements

• Previous experience in hospitality or hotel housekeeping is preferred but not mandatory.
• Familiarity with custodial practices and floor care techniques is advantageous.
• Strong attention to detail with the ability to work independently or as part of a team.
• Excellent time management skills to efficiently complete tasks within designated timeframes.
• Ability to lift moderate weights and perform physical tasks associated with cleaning duties.
• A positive attitude and willingness to learn new skills related to housekeeping.
• Commitment to maintaining high standards of cleanliness and hygiene in all work areas.

 
Join our team as a Housekeeper where your efforts will contribute significantly to creating a clean and inviting environment for our guests! Please reach out to Caroline at CMaher@panoramichospitality.com to apply and submit your resume.