Alerion Estate Management

About the Role

We are seeking a full-time Maintenance and Repair Technician to join our boutique luxury home and lifestyle management firm in Blowing Rock. The ideal candidate will have a strong background in general maintenance/handyman services and a passion for providing high-quality, detail-oriented care.

Our firm supports HNW clients, assisting them in all aspects of home and lifestyle management. We take pride in maintaining their properties to the highest standard through exceptional service, communication, and attention to detail.

Who We Are

We’re a small, close-knit team that values professionalism, integrity, and collaboration. While we take our work and client relationships seriously, we also believe in maintaining a positive and enjoyable work environment where every team member feels supported, appreciated, and empowered to contribute ideas.

Who You Are

You’re an innovative, proactive professional with a can-do attitude who takes pride in your work. You enjoy being hands on andyou’re comfortable managing day-to-day property needs independently while also thriving in a team-oriented setting. You approach challenges with creativity and precision and always deliver with a high level of care.

Why This Role

This is an excellent opportunity for someone with proven handyman or property maintenance experience who’s ready to grow within the private service industry. You’ll play a key role in maintaining beautiful properties, building trusted relationships, and helping create exceptional client experiences.

We’re excited to welcome a motivated, skilled individual who shares our commitment to excellence and service.

Primary Responsibilities:

• Conduct weekly walkthroughs to inspect the interior and exterior of client homes and perform scheduled maintenance tasks
• Regularly inspect and ensure the proper functioning of all property systems (HVAC/Mechanical Systems, Smart Home Technology, Etc.)
• Purchase materials and supplies necessary to perform maintenance and repair projects or special order requests from clients
• Assist with the coordination and management of repairs, building, and landscaping work performed by vendors
• Demonstrate a keen eye for detail in all aspects of property care
• Work closely with the Project Manager on special projects and requests
• Maintain detailed maintenance schedules through our estate management software
• Liaise with the Executive Coordinator regarding all client communications
• Manage internal calendar updates, emails, and texts efficiently
• Interact with property owners in a professional and approachable manner
• Ensure residence is client ready and perform arrival and departure preparation
  
  

Requirements:

• Proven experience in handyman or property maintenance work
• Ability to independently perform a wide range of tasks including minor home repairs, furniture assembly and installation, and general property clean-up
• Have a basic understanding of property features, including mechanical operations (HVAC, water heaters, etc) and smart home technology
• Able to lift up to 40 lbs and be willing to access roofs, attic areas, crawl spaces, etc.
• Exceptional judgement in handling new situations, including collecting the right information to understand urgency and make decisions
• Ability to think through systems, troubleshoot issues
• Excellent communication and organizational skills
• Ability to adapt to a dynamic work environment
• Polished presentation, enthusiastic, and positive disposition
• Flexible - able to change direction, as needed
• Demonstrates initiative and problem-solving skills
• Excellent references
• Valid driver's license and excellent driving record