Jackson Sumner & Associates
JSA is currently hiring for a Back Office Specialist & Receptionist on our Support Staff team. Our support staff plays a vital role in the company's day-to-day operations. Candidates with basic computer skills, strong attention to detail, and those excited to be part of team JSA are encouraged to apply.
AGENT FOCUSED AND SOLUTION DRIVEN INSURANCE THINKING SINCE 1981
About Us:
Jackson Sumner & Associates (JSA), a family-owned and operated company, is an Excess and Specialty Lines Broker that began in 1981 in Boone, North Carolina.
Current Chairman, Wayne Sumner, started JSA with just one other employee and focused on Police Professional in North Carolina. Today, the company is led by our President & CEO, Danielle Wade, Wayne Sumner's daughter, has grown to over 80 employees, and has expanded our ability to write in North Carolina, South Carolina, Virginia, Georgia, Tennessee, and Maryland. JSA currently has offices located in Boone, NC and Richmond, VA and offers a wide range of products including property, casualty, automobile, garage, professional and personal lines.
JSA is committed to quality service for our brokers and strong underwriting for our companies. Not only does our advanced technology set us apart from our competitors, but so do our people; we have some of the best in the industry!
Position Description:
The Back Office Specialist & Receptionist role is responsible for entering data into the agency management operating system, handling mail, and backing up phone reception when needed. Must be able to effectively communicate and maintain excellent customer service to agents and companies. Must possess the ability to work within a team environment and coordinate processes.
Essential Responsibilities:
- Process mail in and out of the office, including trips to the company PO box daily
- Log applications into agency management operating system
- Assist with phone coverage when needed
- Maintain a professional relationship with internal staff, retail agents, and companies via written and phone communication and maintain excellent customer service to agents and customers
- Participate in weekly staff meetings
- Other duties as assigned
Minimum Qualifications:
- High school diploma or equivalent
- Must possess strong verbal and written communication skills
- Must possess basic computer knowledge and skills
- Must possess the ability to work within a team environment and coordinate processes
- Ability to maintain strict confidentiality
- Must be able to prioritize and manage multiple tasks with various deadlines
Benefits of Working at Jackson Sumner & Associates:
- Medical, Dental and Vision Offerings
- 401k
- Wellness Incentives
- In-house gym, Zen room and exercise classes
- Paid Vacation, Holidays, personal/sick time
JSA is currently hiring for a PT or FT Cleaning Specialist on our Support Staff team. Our support staff plays a vital role in the company's day-to-day operations. Candidates with high attention to detail and those excited to be a part of team JSA are encouraged to apply.
AGENT FOCUSED AND SOLUTION DRIVEN INSURANCE THINKING SINCE 1981
About Us:
Jackson Sumner & Associates (JSA), a family-owned and operated company, is an Excess and Specialty Lines Broker that began in 1981 in Boone, North Carolina.
Current Chairman, Wayne Sumner, started JSA with just one other employee and focused on Police Professional in North Carolina. Today, the company is led by our President & CEO, Danielle Wade, Wayne Sumner's daughter, and has grown to over 80 employees and has expanded our ability to write in North Carolina, South Carolina, Virginia, Georgia, Tennessee, and Maryland. JSA currently has offices located in Boone, Charlotte, Greensboro, Winston-Salem, Richmond & Myrtle Beach. JSA offers a wide range of products including property, casualty, automobile, garage, professional and personal lines.
JSA is committed to quality service for our brokers and strong underwriting for our companies. Not only does our advanced technology set us apart from our competitors, so do our people â€" we have some of the best in the industry!
Position Description:
The Cleaning Specialist is responsible for performing routine and non-routine cleaning, maintenance, and services in order to keep the facilities clean, operational, and well-maintained. Additionally, this role works in tandem with the Office Manager to identify and address any office needs beyond day-to-day cleaning, including preventative maintenance.
Essential Responsibilities:
- Perform general cleaning of all areas of the building and parking lot as outlined in the cleaning schedule
- Complete non-routine cleaning as outlined in the cleaning schedule or as directed
- Ensure rooms are maintained and fully equipped and stocked with any supplies as needed
- Perform daily, weekly, monthly, and annual cleaning and minor maintenance according to building and equipment needs
- Continuous evaluation of building condition and communicate with supervisor about any work that requires outside expert assistance
- Receive and respond to staff reports of issues or building needs
- Order supplies for building needs
- Coordinate with Office Manager and Office Assistant to setup and breakdown before and after any company functions
Minimum Qualifications:
- High School diploma or equivalent
- Must be clean and organized
- Must possess basic computer and telephone skills
- Must be able to work independently with minimal supervision
- Ability to climb heights, climb onto ladders, and lift/carry up to 50lbs
- Ability to interact with internal staff as well as with external vendors
- Ability to maintain confidentiality and respect for personal belongings
- Ability to work evenings and weekends when necessary
Benefits of Working at Jackson Sumner & Associates*:
- Medical, Dental and Vision Offerings
- 401k
- Wellness Incentives
- In-house gym, Zen rooms and exercise classes
- Paid Vacation, Holidays, personal/sick time
*Full benefits are available for FT roles only*
JSA is hiring for a Digital Marketing/Content Creator who contributes to the growth and business reach of the company. In this role you will administer innovative communications that support the strategic priorities and culture of JSA across a wide range of digital and print platforms. If you have excellent organization and communication skills, are detail-oriented and are comfortable working in a fast-paced financial marketing environment, we'd love to hear from you!
AGENT FOCUSED AND SOLUTION DRIVEN INSURANCE THINKING SINCE 1981
Jackson Sumner & Associates (JSA), a family owned and operated company, is an Excess and Specialty Lines Broker that began in 1981 in Boone, North Carolina.
Current Chairman, Wayne Sumner, started JSA with just one other employee and focused on Police Professional in North Carolina. Today the company is led by our President & CEO, Danielle Wade, Wayne Sumner's daughter, has grown to over 80 employees, and has expanded our ability to write in North Carolina, South Carolina, Virginia, Georgia, Tennessee, and Maryland. JSA currently has offices located in Boone, NC, Charlotte, NC and Richmond, VA . JSA offers a wide range of products including property, casualty, automobile, garage, professional and personal lines.
JSA is committed to quality service for our brokers and strong underwriting for our companies. Not only does our advanced technology set us apart from our competitors, so do our people - we have some of the best in the industry!
Position Description:
Summary
The Jackson Sumner & Associates (JSA) Digital Marketing/Content Creator administers innovative communications that support the strategic priorities and culture of JSA across a wide range of digital and print platforms. Responsible for the development of content and handles its delivery systems, and serves as project manager for specific marketing efforts.
Essential Functions
- Manages content for www.jsausa.com and all social media platforms
- Plans and produces dynamic content to share the culture and brand of JSA, and develops effective distribution of this content to grow prospective customers, engage current JSA agents and enhance JSA's presence.
- Administers JSA's email marketing which includes writing, scheduling, designing, and contact list recruitment and management.
- Collaborates to create and implement strategic editorial schedules and campaigns.
- Copy-edits print and electronic marketing & communications publications; assist with writing publications.
- Design JSA materials including product flyers, emails, and other digital and print materials using established brand guidelines.
- Monitors all JSA content and mentions of JSA online to ensure information is current, consistent, and reflective of brand and messaging.
- Provides administrative support to the Director of Marketing and other JSA leaders as needed.
- All other duties as assigned
Minimum Qualifications
- Three to five years of experience with digital communications and marketing, or equivalent education
- Proficiency in digital content strategy, and developing/managing websites, blogs, email newsletters, and social media content.
- Extremely detail-oriented, with strong ability to organize workflow and coordinate multiple deadlines in a high-volume environment, including the ability to set and meet realistic project timelines.
- Fluent in: Wordpress, Google Apps, Adobe PhotoShop, all major Social Media platforms, Microsoft Office, and basic photography, videography and video editing principles.
- Fluency using graphic/web design and video editing applications, including the Adobe Creative Suite and Premier, and other relevant applications.
- Interest and eagerness to learn about the business of insurance
- Strong analytical skills necessary to condense and interpret digital data and statistics.
- Ability to work successfully in a team environment.
- Ability to communicate clearly and effectively, both verbally and in writing, with internal and external colleagues.
- Ability to maintain strict confidentiality.
- Bachelor's degree in related field (preferred)
Benefits of Working at Jackson Sumner & Associates:
- Medical, Dental and Vision Offerings
- 401k
- Wellness Incentives
- In-house gym, Zen rooms and exercise classes
- Paid Vacation, Holidays, personal/sick time