Job Opportunity: NCWorks Case Manager

Posted By: Wysteria White Career Center ,

Rate: $16.38 USD per hour
Boone, NC 28607, USA
Posted until Filled

Job Details


Ready for a career with impact? Goodwill Industries of Northwest North Carolina gives you the opportunity to make a difference in your local community while building your professional skills. Our organization rewards creativity and innovation and offers competitive pay and a comprehensive benefits package.


Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 50 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Want to learn more about Goodwill? Go to: 


Our NCWorks Case Manager supports jobs training, work experience and job placement for unemployed individuals in the local community. This staff member provides personalized career assistance to each program customer, analyzing their work background, skills and interests to customize a career plan. 

The NCWorks Case Manager will be responsible for the following duties:

  • Exploring potential training and education for the customer which will utilize the work history, interests and skills of each individual to help them further their career.
  • Coordinating research and application for scholarships and purchase of materials/ registration.
  • Providing job search support and employment counseling to support job placement and retention.
  • Being a source of information about incentives and other resources which can benefit employers and customers in on-the-job training/ approved training programs.
  • Referring the customer to other appropriate programs for assistance in a wide variety of areas if needed.


EDUCATION: Bachelor’s degree preferred, not required.

EXPERIENCE: Ideal candidate has several years of experience in career counseling or jobs placement. Strong knowledge of local social service providers required. Computer skills and written communication skills must be strong as this person will be maintaining databases of participant information/ case notes.

Eoe m/f/vets/disability 


Click on View Job Openings and search for Case Manager.