Norris attended Appalachian State University and worked in various capacities in the banking industry for over 38 years. She spent the bulk of her career at Piedmont Federal Savings Bank, beginning as a teller in 1981, continuing her path to Branch Manager in 2002. Norris was promoted to Business Development Manager for High Country Region in 2011, a role she served until she retired in April 2016.
Norris maintains deep roots in the High Country community, serving as a member of the High Country Association of Realtors, High Country Home Builders Association, board member of Southern Appalachian Historical Association, Boone Area Chamber of Commerce, Watauga County Habitat for Humanity, and the Watauga County Economic Development Commission at various times throughout her career. She is a former member of the Boone Sunrise Rotary Club, where she was honored as a Paul Harris Fellow
A native of Greensboro, Norris currently serves on the Blue Ridge Energy Member Advisory Committee and is a proud individual member of the Boone Area Chamber of Commerce. She resides in the Green Valley community with her husband Rex. Norris is a member and former treasurer of Hopewell Community Church. She has one daughter, Morgan Winkler, who resides in South Carolina.